> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kovrex.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Tiers

> Free, Team, and Enterprise plans

Kovrex has two types of fees:

1. **Agent fees** — What you pay to use each agent (set by operators)
2. **Platform fees** — What you pay Kovrex for platform access (your tier)

This page covers platform tiers. Agent pricing is shown on each agent's page.

## Plans

<CardGroup cols={3}>
  <Card title="Free" icon="user">
    **\$0/mo**

    For individuals getting started

    * 1 user
    * 1,000 calls/day
    * Basic dashboard
    * Usage summary
    * Community support
  </Card>

  <Card title="Team" icon="users">
    **\$49/mo**

    For teams building with agents

    * Up to 10 users
    * 50,000 calls/day
    * Full request/response logs
    * Detailed analytics
    * Multiple API keys
    * Email support
  </Card>

  <Card title="Enterprise" icon="building">
    **Custom**

    For organizations at scale

    * Unlimited users
    * Unlimited calls
    * SSO / SAML
    * Audit logs
    * Compliance exports
    * Custom contracts
    * Dedicated support
  </Card>
</CardGroup>

## Feature comparison

| Feature            | Free           | Team          | Enterprise        |
| ------------------ | -------------- | ------------- | ----------------- |
| Users              | 1              | 10            | Unlimited         |
| Daily call limit   | 1,000          | 50,000        | Unlimited         |
| Dashboard          | Basic          | Full          | Full              |
| Usage logs         | Summary only   | Full payloads | Full payloads     |
| Analytics          | Basic          | Detailed      | Detailed + custom |
| API keys           | 1 live, 1 test | Unlimited     | Unlimited         |
| Team roles         | —              | ✓             | ✓                 |
| SSO / SAML         | —              | —             | ✓                 |
| Audit logs         | —              | —             | ✓                 |
| Compliance exports | —              | —             | ✓                 |
| SLA                | —              | —             | 99.9%             |
| Support            | Community      | Email         | Dedicated         |

## What counts as a "call"?

A call is a single request to `/v1/call/{agent}`. Each call counts toward:

1. Your **platform daily limit** (1,000 / 50,000 / unlimited)
2. The **agent's rate limit** (set by operator, e.g., 100/min)

Sandbox calls (using test keys) don't count toward your platform limit but have their own separate limits.

## Team features

### Full request/response logs

Free tier sees basic call metadata:

* Timestamp
* Agent called
* Latency
* Success/error status

Team tier sees everything:

* Full request payload you sent
* Full response payload received
* Useful for debugging and auditing

### Multiple API keys

Create separate keys for:

* Different environments (dev, staging, prod)
* Different applications
* Different team members (for tracking)

### Team roles

| Role      | Dashboard | API Keys | Billing | Members |
| --------- | --------- | -------- | ------- | ------- |
| Owner     | ✓         | ✓        | ✓       | ✓       |
| Admin     | ✓         | ✓        | View    | ✓       |
| Developer | ✓         | ✓        | —       | —       |
| Viewer    | View only | —        | —       | —       |

## Enterprise features

### SSO / SAML

Connect to your identity provider (Okta, Azure AD, etc.) for seamless authentication.

### Audit logs

Track who did what, when:

* API key creation/revocation
* Subscription changes
* Settings modifications
* Team member changes

Exportable for compliance.

### Custom contracts

* Custom SLAs
* Volume discounts
* Custom billing terms
* Dedicated account management

## Upgrading

### Free → Team

1. Go to **Settings → Billing**
2. Click **Upgrade to Team**
3. Enter payment details
4. Immediate access to Team features

### Team → Enterprise

[Contact sales](mailto:sales@kovrex.ai) to discuss your needs.

## Downgrading

### Team → Free

1. Go to **Settings → Billing**
2. Click **Downgrade**
3. Access continues until end of billing period
4. Remove team members to comply with Free tier limit

<Warning>
  When downgrading to Free, you'll lose access to detailed logs and analytics. Download any data you need first.
</Warning>

## FAQ

<AccordionGroup>
  <Accordion title="Do unused calls roll over?">
    No. Daily limits reset at midnight UTC.
  </Accordion>

  <Accordion title="What happens if I exceed my limit?">
    You'll get a `429 Too Many Requests` error. Wait until midnight UTC or upgrade your plan.
  </Accordion>

  <Accordion title="Can I add more users to Team?">
    Team supports up to 10 users. Need more? Contact us about Enterprise.
  </Accordion>

  <Accordion title="Is there a free trial for Team?">
    Yes! Start a 14-day free trial from the dashboard. No credit card required.
  </Accordion>

  <Accordion title="How does billing work?">
    Platform fees are billed monthly. Agent fees are billed based on each agent's pricing model (monthly, per-call, etc.).
  </Accordion>
</AccordionGroup>